Booking information

In all our rooms you will find high-quality comfort. Below we provide additional useful information for you:


Cancellation at the Sporthotel Ellmau

Cancelation and rebooking information for the summer of 2021
  • Rebooking: all bookings, that have been unable to be filled due to the hotel’s closing, can be rebooked free of charge until 2022.
  • Cancelations: the Austrian contract requirements for hotels are binding. Room cancelations are only valid in writing.
    • Cancelations are free of charge up to two weeks prior to the check-in date.
    • Cancelations up to one week prior to the check-in date will be charged 70% of the room rate.
    • Cancelations within 7 days of the check-in date will be charged 90% of the total booking.
    • In the event of a border closure or in the event of a travel warning for Tirol, cancelation charges will be waived.
    • Payments from the original booking will be available as a credit towards your next reservation.
 
Cancellation information for winter 2021/22

 

  • Cancellations are free of charge up to three months before arrival.
  • Cancellations 3 months to 1 month before arrival will be charged with 40% of the room rate.
  • Cancellations 1 month to 1 week prior to arrival will be charged 70% of the room rate.
  • Cancellations within 7 days prior to arrival will be charged 90% of the room rate.
  • Room-cancellations are only valid when received writing and are handled in accordance with the guidelines established by the Austrian hotel industry
  • In the event of a border closure or a travel warning for Tyrol, no cancellation fees will be charged.
  • Payments from the original booking will be available as a credit towards your next reservation.

Traveling with dogs at the Sporthotel Ellmau

  • Price: € 15.00 per day (food not included)
  • In front of our hotel you will find a small dog station with waste bags, water hole, etc.
  • Unfortunately  (for reason of hygiene) your four-legged friends are not allowed in the restaurant, wellness- or leisure area and in the sunbathin area.  We ask for your understanding.
  • Please let us know if your "fur nose" should be with you during the dinner – we will gladly prepare a table in the lounge.
  • We hope that you understand that possible final cleaning costs will be charged – if necessary.

COVID INFOS Aktuelle Regeln in Gastronomie & Beherbergung

  • Vorweisen eines negativen Testergebnisses/Impfzertifikats/Bestätigung über eine durchgemachte Krankheit bei Anreise:
    • Gültigkeit der Tests: Selbsttest mit digitaler Lösung 24 Stunden, Antigentest 48 Stunden, PCR-Test 72 Stunden
    • Ausnahmsweise können auch Eigentests unter Aufsicht des Betreibers der Betriebsstätte vorgenommen werden
    • Ab 19. Mai gelten der Nachweis einer COVID-Impfung, eines negativen COVID-Tests oder einer Bestätigung, dass man von COVID genesen ist, als Eintrittskarte
  • Die Testmöglichkeit während des Aufenthaltes und für die Rückreise ist kostenlos möglich. Weitere Info dazu HIER
  • Outdoor maximal 10 Erwachsene an einem Tisch zuzüglich Kinder, indoor maximal 4 Erwachsene zuzüglich Kinder
  • Maskenpflicht beim Betreten und beim Bewegen innerhalb der Räumlichkeiten (nicht am Verabreichungsplatz); Einhaltung des Mindestabstandes von 2 Metern
  • In Wellnessbereichen müssen 20 Quadratmeter pro Gast im jeweiligen geschlossenen Raum zur Verfügung stehen
  • Konsumation von Speisen und Getränken nur im Sitzen am Verabreichungsplatz (z. B. nicht an der Bar), Sperrstunde um 22.00 Uhr

Further information at the Sporthotel Ellmau

  • Room prices:
    • All prices are in Euro (€) including taxes and duties, per person and day.
    • The prices are always according to the price list.
  • Short stay surcharge:
    •  € 16,00 per person and day in winter and € 7,00 per person and day in summer for less than 4 nights
  • Surcharge for single occupancy:
    • Double room Ellmau and higher-category double rooms or studios as double room Ellmau NEW, Kaiserspitz and Himmelschlüssel: € 30.00 per day.
    • All suites: 50% per day

Traveling with dogs at the Sporthotel Ellmau

  • Price: € 15.00 per day (food not included)
  • In front of our hotel you will find a small dog station with waste bags, water hole, etc.
  • Unfortunately  (for reason of hygiene) your four-legged friends are not allowed in the restaurant, wellness- or leisure area and in the sunbathin area.  We ask for your understanding.
  • Please let us know if your "fur nose" should be with you during the dinner – we will gladly prepare a table in the lounge.
  • We hope that you understand that possible final cleaning costs will be charged – if necessary.

Useful information at the Sporthotel Ellmau

  • Check-in: from 4 p.m. of your arrival day. If you arrive after 7 p.m., please send us a short message in advance.
  • Check-out: by 10 a.m.
  • Early departure / late arrival: The respective room or apartment type will be charged on the booked date.
  • Free parking and free e-charging station for our hotel guests in front of the house.
  • Deposit: In order to guarantee your booking, we request a written confirmation as well as a deposit in the amount of € 145.00 per person or € 363.00 per apartment. Without a deposit, your room or apartment reservation will not be held for you.
  • Credit Cards: American-Express, Eurocard-Mastercard, VISA-Karte and EC-Card.
  • Banking information: Raiffeisenbank, 6283 Hippach, Account No.: 100120170, BLZ 36241, BIC RZTIAT22241, IBAN AT733624100100120170

Children's discount at the Sporthotel Ellmau

  • Discount amount: in Euro and per day.
  • Discount, when staying in a room with 2 full-paying adults.
  • Children's discounts in the rooms, studios and suites
  • Find more information here

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