Booking information

In all our rooms you will find high-quality comfort. Below we provide additional useful information for you:

Cancellation at the Sporthotel Ellmau

Cancellation information for winter 2021/22
  • Cancellations are free of charge up to three weeks before arrival.
  • Cancellations 3 weeks to 1 week before arrival will be charged with 70% of the room rate.
  • Cancellations within 7 days prior to arrival will be charged 90% of the room rate.
  • Room-cancellations are only valid when received writing and are handled in accordance with the guidelines established by the Austrian hotel industry
  • In the event of a border closure no cancellation fees will be charged.
  • Payments from the original booking will be available as a credit towards your next reservation.

COVID-Infos at the Sporthotel Ellmau

  •  As of December 12, the lockdown for recovered and vaccinated persons ends all over Austria. The lockdown for unvaccinated persons remains in effect.
  • Entrance to hotels, restaurants and trade is only possible with 2-G verification. More information HERE
  • FFP-2 mask obligation indoor: Applies to guests as soon as they get up from the table. In the accommodation when entering generally accessible areas.
  • FFP-2 mask requirement outdoor: Applies wherever a distance of less than two meters is not possible.
  • All information about the current entry rules to Austria can be found HERE
  • Safety concept for the region and hygiene concepts at all accommodations, mountain railroads and in the catering trade
  • Excellent health care by nine practicing doctors and two hospitals in direct proximity
  • All employees in the Sporthotel are regularly tested and wear the specified mouth-nose protection
  • Only 30 minutes drive from the German border
  • Lots of free space in the middle of the Tyrolean mountains


COVID INFOS Current rules in gastronomy & accommodation

  • In hotels and restaurants the 2-G-rule is valid 

  • Showing a complete vaccination certificate or confirmation of having been through an illness upon arrival:

    • Proof of COVID vaccination or confirmation that one has recovered from COVID will be considered as an admission ticket

    • Tests of any kind will no longer be accepted as an admission ticket

  • The following COVID-19 vaccines are currently licensed (as of spring 2021):
    • BioNTech/Pfizer's Comirnaty vaccine is licensed for ages 12 and older.
    • The manufacturer Moderna's Spikevax vaccine is licensed for ages 12 and older.
    • The vaccine Vaxzevria from the manufacturer AstraZeneca is approved from the age of 18 years.
    • The vaccine COVID-19 Vaccine Janssen of the manufacturer Janssen is approved from the age of 18 years.
    • Not licensed in Austria is the vaccine Sputnik
  • In Austria, the wearing of an FFP2 mask is mandatory unless physical contact with persons cannot be excluded.  No mask is required except during the conumsation of food and beverages as well as during the stay at the placed seat. 
  • In wellness areas, 20 square meters per guest must be available in the respective enclosed space


Further information at the Sporthotel Ellmau

  • Room prices:
    • All prices are in Euro (€) including taxes and duties, per person and day.
    • The prices are always according to the price list.
  • Short stay surcharge:
    •  € 16,00 per person and day in winter and € 7,00 per person and day in summer for less than 4 nights
  • Surcharge for single occupancy:
    • In all double rooms, studios and suites: 50% per day

Traveling with dogs at the Sporthotel Ellmau

  • Price: € 15.00 per day (food not included)
  • In front of our hotel you will find a small dog station with waste bags, water hole, etc.
  • Unfortunately  (for reason of hygiene) your four-legged friends are not allowed in the restaurant, wellness- or leisure area and in the sunbathin area.  We ask for your understanding.
  • Please let us know if your "fur nose" should be with you during the dinner – we will gladly prepare a table in the lounge.
  • We hope that you understand that possible final cleaning costs will be charged – if necessary.

Useful information at the Sporthotel Ellmau

  • Check-in: from 4 p.m. of your arrival day. If you arrive after 7 p.m., please send us a short message in advance.
  • Check-out: by 10 a.m.
  • Early departure / late arrival: The respective room or apartment type will be charged on the booked date.
  • Free parking and free e-charging station for our hotel guests in front of the house.
  • Deposit: In order to guarantee your booking, we request a written confirmation as well as a deposit in the amount of € 145.00 per person or € 363.00 per apartment. Without a deposit, your room or apartment reservation will not be held for you.
  • Credit Cards: American-Express, Eurocard-Mastercard, VISA-Karte and EC-Card.
  • Banking information: Raiffeisenbank, 6283 Hippach, Account No.: 100120170, BLZ 36241, BIC RZTIAT22241, IBAN AT733624100100120170

Children's discount at the Sporthotel Ellmau

  • Discount amount: in Euro and per day.
  • Discount, when staying in a room with 2 full-paying adults.
  • Children's discounts in the rooms, studios and suites
  • Find more information here

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