Obecná informace

Here is some additional information along with a few interesting facts.

Further information

and interesting facts

 

  1. Check-in / Check-out:
    Check-in: after 4 p.m. of your arrival day. If you expect to arrive after 7 p.m., please send us a short message in advance.
    Check-out: by 10 a.m.
     
  2. Early departure / late arrival: The respective room or apartment type will be charged on the booked date.
     
  3. Charged separately:
    Treatments and massages in the wellness area, tanning studio, use of the pool table and games machines.
     
  4. Deposit:
    In order to guarantee your booking, we request a written confirmation as well as a deposit in the amount of € 145.00 per person or € 363.00 per apartment. Without a deposit, your room or apartment reservations will not be held for you.
     
  5. Cancellation: Reservations:
    Reservations are handled in accordance with the guidelines established by the Austrian hotel industry. Cancellations are only valid when received in writing.

    3 months prior to arrival: no cancellation charges
    from 3 to 1 month prior to arrival: charge for 3 days
    1 month prior to arrival: 80 % of the total cost of your booking

    No refunds are possible for cancellations not received in a timely fashion.
     
  6. Banking information:
    Raiffeisenbank · 6283 Hippach · Account No.: 100120170
    Bank code number 36241 · BIC RZTIAT22241 · IBAN AT733624100100120170
     
  7. Credit Cards:
    American-Express, Eurocard-Mastercard, VISA-Karte and EC-Card.